Global performance · Today
Prototype view, static sample
Demo v45
Orders in queue
128
+18 new
Waiting for confirmation
Confirmation rate
62%
AI target: 68%
Across all agents (today)
Delivery rate (exported)
83%
Guard ON
Orders delivered vs exported
Blocked exports
7
AI protection
Duplicates / bad address / risky zones
Today’s confirmation queue
Grouped by status · Static sample
Queue OS
Agent:
Wilaya:
AI summary · Today
How the brain “sees” your day
Global AI Brain
Biggest leverage today
Call handling · New queue
-
1
New orders in Call 1 more than 35 minutes old.
AI suggests a “power hour”: 100% focus on first calls for 60 minutes → max confirmation lift. -
2
RTO risk pockets: Djelfa, Adrar, some Setif communes.
AI recommends double-confirmation + address clarity questions before export. -
3
Salary cycle: 4–5 days before expected pay.
AI suggests delaying some “I’ll buy after salary” follow-ups instead of burning them today.
Key automations (prototype)
Example rules wired to your AI
Automation engine
IF · Status = No answer ×2
THEN · Create follow-up + WA template after 3h
Scope · All wilayas
AI comment: saves “maybe busy” clients
Recovery +8–12% (est.)
IF · Wilaya in {Djelfa, Adrar}
THEN · Require double confirmation
Scope · Export guard
AI comment: high RTO zones
RTO -5–10 pts (est.)
IF · Commune unclear OR address score < 40
THEN · Block export & create address check task
Scope · All stores
AI comment: address clarity is king
Protects delivery rate